Book available rooms

 ​ +43 2622 / 27042 

winrooms

data protection

The following data protection declaration applies to the use of our online offer www.winrooms.at (hereinafter "Website").

We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1 Responsible
Responsible for the collection, processing and use of your personal data within the meaning of the GDPR is: Winrooms Betriebs GmbH
Wiener Strasse 115/1.1.B2
2700 Wiener Neustadt
datenschutz@winrooms.at
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations, either as a whole or for individual measures, you can address your objection to the person responsible.
You can save and print out this data protection declaration at any time.

2 General Purposes of Processing
We use personal data for the purpose of operating the websites www.winrooms.at

3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website. Here we or our hosting provider process Inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this website based on our legitimate interests in making our website available efficiently and securely in accordance with the GDPR

3.2 Access Data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:
- Name and URL of the retrieved file
- Date and time of retrieval
- amount of data transferred
- Notification of successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user's system through our website
- Internet service provider of the user
- IP address and the requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of traffic Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, and to analyze traffic, troubleshoot and troubleshoot, and improve our services.
This is also our legitimate interest according to the GDPR.
We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of a service or the billing of a service, e.g. B. if you use one of our offers. After aborting the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).

3.3 Cookies
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. B. so that you can use the shopping cart function across several pages. We also use persistent cookies (also small text files that are stored on your device) to a small extent, which remain on your device and enable us to use your browser the next time to recognize a visit. These cookies are stored on your hard drive and are automatically deleted after a specified period of time. Their lifespan is 1 month to 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to show you information on the site that is specially tailored to your interests. Our legitimate interest in using cookies in accordance with the GDPR is to make our website more user-friendly, effective and secure The cookies store the following data and information:
- Login information
- Language settings
- entered search terms
- Information about the number of visits to our website and the use of individual functions on our website.
When the cookie is activated, an identification number is assigned to it and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would enable the cookie to be assigned to you will not be placed in the cookie. Based on cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website.

3.4 Data to fulfill our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, products ordered, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will always be retained for as long as this account is maintained.
The legal basis for the processing of this data is the GDPR, because this data is required so that we can fulfill our contractual obligations towards you.

3.5 User Account
You can create a user account on our website. If you wish this, we need the personal data requested during login. When logging in later, only your email or user name and the password you have chosen are required.
For the new registration we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password). To ensure your proper registration and unauthorized registrations by third parties, you will receive an activation link via e-mail after your registration in order to activate your account. Only after successful registration do we store the data you have transmitted permanently in our system.
Once you have created a user account, you can have us delete it at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still have to store them to process orders or due to legal storage requirements.
The legal basis for processing this data is your consent in accordance with the GDPR.

3.6 Newsletters
To register for the newsletter, the data requested in the registration process is required. Registration for the newsletter is logged. After registering, you will receive a message at the email address you provided asking you to confirm your registration ("double opt-in"). This is necessary so that third parties cannot register with your email address.
You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.
We store the registration data as long as they are required for sending the newsletter. We store the log of the registration and the shipping address as long as there was an interest in proving the originally given consent, usually these are the limitation periods for civil claims, i.e. a maximum of three years.
The legal basis for sending the newsletter is your consent in accordance with Art. GDPR. The legal basis for logging the registration is our legitimate interest in proving that the mailing was carried out with your consent.
You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.

3.7 Product Recommendations
Independent of the newsletter, we will regularly send you product recommendations by email. In this way we provide you with information about products from our range that you may be interested in based on your recent purchases of goods or services from us. We strictly follow the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every e-mail. The legal basis for this is the legal permission according to DSGVO.

3.8 Email Contact
If you contact us (e.g. via contact form or e-mail), we process your details to process the request and in the event that follow-up questions arise.
If the data is processed to carry out pre-contractual measures that are carried out at your request or, if you are already our customer, to carry out the contract, the legal basis for this data processing is DSGVO.
We only process other personal data if you consent to this or if we have a legitimate interest in processing your data. A legitimate interest lies e.g. B. replying to your email.

4Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about the use of this website by site visitors is usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest according to the GDPR.
Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and has been certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. For more information, see the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). As a result, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.
You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) being transmitted to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de.As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent future detection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Disable Google Analytics]

5 storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
In some cases, the legislator provides for the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the legal retention period has expired.

6 Your rights as a data subject
Under the applicable laws, you have various rights in relation to your personal data. If you would like to assert these rights, please send your request by e-mail or post to the address given in Section 1, clearly identifying yourself.
Below you will find an overview of your rights.

6.1 Right to Confirmation and Information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:
1. the processing purposes;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration;
5. the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;
6. the existence of a right of appeal to a supervisory authority;
7. if the personal data is not collected from you, all available information about the origin of the data;
8. the existence of automated decision-making including profiling in accordance with the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transmitted to a third country or to an international organization, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

6.2 Right to Rectification
You have the right to request us to correct and, if necessary, complete your personal data.
In detail:
You have the right to demand that we correct any incorrect personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

6.3 Right to erasure ("right to be forgotten") In a number of cases we are obliged to erase personal data concerning you.
In detail:
According to the GDPR, you have the right to demand that we delete personal data concerning you immediately, and we are obliged to delete personal data without delay if one of the following reasons applies:
1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You revoke your consent on which the processing according to GDPR was based and there is no other legal basis for the processing.
3. You object to the processing in accordance with the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing in accordance with the GDPR.
4. The personal data have been unlawfully processed.
5. Erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
6. The personal data was collected in relation to information society services offered in accordance with the GDPR.

If we have made the personal data public and we are obliged to delete them in accordance with the GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete any link to, or copies or replications of, that personal information.

6.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
In detail:
You have the right to request us to restrict processing if one of the following conditions is met:
1. the accuracy of the personal data is disputed by you, for a period enabling us to verify the accuracy of the personal data,
2. the processing is unlawful and you have refused the deletion of the personal data and have instead requested that the use of the personal data be restricted;
3. we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
4. You object to the processing pursuant to Article 21 Para. 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.

6.5 Right to Data Portability
You have the right to receive your personal data in machine-readable form, to transmit it or to have it transmitted by us.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, provided that
1. the processing is based on consent in accordance with the GDPR and
2. the processing is carried out using automated procedures. When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly by us to another person responsible, insofar as this is technically feasible.

6.6 Right to Object
You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not outweigh it.
In detail:
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on the GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If personal data is processed by us in order to operate direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
You have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes in accordance with the GDPR, unless the processing is necessary to fulfill a task in the public interest.

6.7 Automated Decisions Including Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.

6.8 Right to revoke consent under data protection law
You have the right to revoke consent to the processing of personal data at any time.

6.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you live, work or where the alleged infringement took place, if you believe that the processing of your personal data is unlawful.

7 Data Security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with the GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Malfunctions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.

8 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and to the extent that we engage third parties to fulfill contracts (e.g. logistics service providers), they only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige processors to only use personal data in accordance with the requirements of data protection laws and to ensure the protection of the rights of the person concerned.
A data transfer to bodies or persons outside the EU outside of the case mentioned in this declaration in section 4 does not take place and is not planned.
9 Data Protection Officer
If you have any questions or concerns about data protection, please contact our data protection officer:datenschutz@winrooms.at

en_USEnglish